News Archives - Digital Marketing Agency HK | Marketing Agency Hong Kong https://www.xgate.com/category/news/ Best Digital Marketing Agency | CRM Marketing Software | XGATE Fri, 04 Oct 2024 04:33:51 +0000 en-US hourly 1 https://wordpress.org/?v=6.7.1 https://www.xgate.com/wp-content/uploads/2024/05/cropped-xgate-icon-1-32x32.png News Archives - Digital Marketing Agency HK | Marketing Agency Hong Kong https://www.xgate.com/category/news/ 32 32 XGATE Partners with SRA for Successful “Go Global with SRA – China Landing Trip” https://www.xgate.com/xgate-sra-go-global-china-landing-trip/ https://www.xgate.com/xgate-sra-go-global-china-landing-trip/#respond Wed, 11 Sep 2024 02:04:19 +0000 https://www.xgate.com/?p=11346 Shanghai, China – From August 26 to 30, 2024, XGATE together with its subsidiary in China MyMyPanda, proudly collaborated with the Singapore Retailers Association (SRA) to organize the “Go Global with SRA – China Landing Trip,” a market study initiative designed to empower retailers from Singapore to explore expansion opportunities in the burgeoning Chinese market. Distinguished […]

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Shanghai, China – From August 26 to 30, 2024, XGATE together with its subsidiary in China MyMyPanda, proudly collaborated with the Singapore Retailers Association (SRA) to organize the “Go Global with SRA – China Landing Trip,” a market study initiative designed to empower retailers from Singapore to explore expansion opportunities in the burgeoning Chinese market.

Distinguished retailers, representing diverse industries including beauty, department stores, optics, e-vehicles, linen & beddings; and fashion apparel  participated in this exclusive five-day trip. The primary objective of the trip was to provide participants with a robust understanding of the complexities of doing business in China while facilitating key connections with influential platforms, logistic partner and service providers.

The meticulously planned itinerary featured visits to innovative retail malls, a state-of-the-art e-commerce fulfilment centre, and leading social media service providers. These experiences allowed the retailers to gain invaluable insights into consumer trends, effective marketing strategies, and efficient supply chain management.

Feedback from participants has been overwhelmingly positive, reflecting the program’s success in achieving its goals. Participants reported a greater understanding of the dynamics of the Chinese market and expressed enthusiasm about the potential for future business endeavours in the region.

MyMyPanda remains committed to supporting Singaporean retailers in their global expansion efforts. “As a leading service provider in cross-border e-commerce, we are dedicated to facilitating seamless access to the Chinese market through innovative solutions and strategic partnerships,” said Coy Qiu, MyMyPanda CEO.

This China landing trip highlights the essential role of international exposure in helping retailers expand into the Chinese market. As one of the world’s largest consumer markets, China offers immense opportunities for Singaporean retailers. The firsthand insights and connections gained during the trip equip participants with the knowledge and confidence to navigate this dynamic landscape. Initiatives like the “Go Global with SRA – China Landing Trip” are crucial for empowering retailers to successfully enter and thrive in the Chinese marketplace. XGATE and SRA look forward to supporting more retailers on their journey toward global expansion.

To understand GenZ shopping behaviour, we visited three retail malls that uniquely transforming retail sales channels – EKA (天物) renovated from Shanghai Navigation Instrument Factory built in 1869, Shanghai Bailian ZX Fun Center (创趣场) and the architectural style of Shangsheng Xinsuo(上生新所)

We visited MyMyPanda CBEC logistic partner, BolTone Shanghai Qingpu warehouse, with a size over 30,000sqm. Retailers learned about the in-warehouse services to support ecommerce logistics such as repackaging, labelling, code printing etc. We also learned about the end-to-end process of package pick up, last mile shipping with multiple carriers and handling the complex process of returns for e-commerce orders

At Ctrip, we learn about private traffic channels in China.  Then we visited Red headquarters and BaiTube to understand the dynamic nature of social media content marketing and the importance of livestream commerce strategies for creating huge sales orders.

About Singapore Retailers Association (SRA)

The Singapore Retailers Association (SRA) is a leading trade association representing the interests of retailers in Singapore. SRA is dedicated to enhancing the retail industry through advocacy, education, and initiatives that support members in their business growth and expansion efforts.

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Celebrating Our Achievement: A Heartfelt Thanks to Our Clients and Team https://www.xgate.com/celebrating-our-achievement-a-heartfelt-thanks-to-our-clients-and-team/ https://www.xgate.com/celebrating-our-achievement-a-heartfelt-thanks-to-our-clients-and-team/#respond Tue, 30 Jul 2024 05:56:18 +0000 https://www.xgate.com/?p=10961 We are thrilled to announce that XGATE has been recognised with prestigious awards at this year’s Agency of the Year (AOTY) and Loyalty & Engagement Awards (LEA). These accolades are a testament to the dedication, innovation, and hard work of our incredible team and the trust and collaboration of our valued clients and partners. This […]

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We are thrilled to announce that XGATE has been recognised with prestigious awards at this year’s Agency of the Year (AOTY) and Loyalty & Engagement Awards (LEA). These accolades are a testament to the dedication, innovation, and hard work of our incredible team and the trust and collaboration of our valued clients and partners.

This year, we are honoured to receive the following awards:

AOTY 2024 [Hong Kong]

– CRM & Loyalty Agency of the Year [BRONZE]

AOTY 2024 [Singapore]

– eCommerce Marketing Agency of the Year [SILVER]

LEA 2024 [Singapore]

– Best Loyalty Strategy – Food & Beverage [SILVER]

– Best Loyalty Strategy – Food & Beverage [BRONZE]

– Best Loyalty Strategy – Fashion & Beauty [BRONZE]

 

We would also like to extend our heartfelt thanks to our clients and partners. Your trust and collaboration have been instrumental in our journey. Together, we have adapted and evolved, and your support has been invaluable. Connect with Us for More Information!

 

Recognising Our Team’s Dedication and Excellence

Behind every achievement lies the unwavering dedication and excellence of the entire XGATE team. Your passion and commitment to delivering exceptional results have not only propelled us to success at this year’s AOTY and LEA, but have also solidified our reputation in the marketing industry.

These awards are a testament to the trust and recognition we have earned from our clients. They underscore the impact of your hard work and innovative approaches to CRM and loyalty programs.

From Guangzhou to Chengdu, Hong Kong to Singapore, we extend our sincerest gratitude to each member of Team XGATE. Your contributions are pivotal to our continued growth and success. Thank you for embodying excellence and making XGATE a leader in digital marketing!

 

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Boost Your SMS Credibility with OFCA’s Registered “#” Sender ID https://www.xgate.com/boost-your-sms-credibility-with-ofcas-registered-senderid/ Tue, 09 Jul 2024 10:48:50 +0000 https://www-v3.xgate.com/?p=5542 We are thrilled to announce an exceptional opportunity to enhance your SMS communications in Hong Kong. The Office of the Communications Authority (OFCA) has expanded its SMS Sender Registration Scheme, now allowing businesses across all sectors to register their own “#” prefixed sender IDs. The OpportunityLaunched in December 2023, this initiative was initially limited to […]

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We are thrilled to announce an exceptional opportunity to enhance your SMS communications in Hong Kong. The Office of the Communications Authority (OFCA) has expanded its SMS Sender Registration Scheme, now allowing businesses across all sectors to register their own “#” prefixed sender IDs.

The Opportunity
Launched in December 2023, this initiative was initially limited to telecommunications operators, the banking industry, and government departments. As of February 21st, 2024, OFCA has extended the scheme to include businesses and organizations from all industries. Registering your unique “#” sender ID helps customers easily recognize your SMS messages as legitimate, thereby strengthening trust and engagement.

XGATE’s Capabilities
At XGATE, we are at the forefront of this development. We have established dedicated routes and partnerships with major mobile operators in Hong Kong, including CSL, Smartone, HKT, CITIC, China Mobile, and PCCW. This ensures a seamless and reliable implementation of OFCA’s registered “#” sender ID service for our clients.

Get Started Today
If you are interested in elevating your SMS communications with OFCA’s registered “#” sender ID, please reach out to our SMS Sender Registration Scheme Project Lead, Patrick. He will be delighted to guide you through the process and answer any questions you may have.

Click here to contact us today.

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XGATE and SRA Sign MOU to Facilitate Direct Sales for Singapore Retail Brands in China https://www.xgate.com/xgate-and-sra-sign-mou-to-facilitate-direct-sales-for-singapore-retail-brands-in-china/ Wed, 02 Aug 2023 09:04:57 +0000 https://www-v3.xgate.com/?p=3904 XGATE and the Singapore Retailers Association (SRA) are thrilled to announce the signing of a Memorandum of Understanding (MOU) on July 24th. This partnership will leverage our cross-border e-commerce platform, MyMyPanda, to provide Singapore retailers with consultation and cross-border e-commerce solutions such as logistics, customs and tax, payment gateway and marketing services to facilitate their […]

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XGATE and the Singapore Retailers Association (SRA) are thrilled to announce the signing of a Memorandum of Understanding (MOU) on July 24th. This partnership will leverage our cross-border e-commerce platform, MyMyPanda, to provide Singapore retailers with consultation and cross-border e-commerce solutions such as logistics, customs and tax, payment gateway and marketing services to facilitate their entry into the Chinese market.

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Source: Gov.hk, Hong Kong Chief Executive Mr. John Lee attended a business dinner held in Singapore and delivered a speech.

Organized by HKSAR Government and Hong Kong Trade Development Council, the business dinner was graced by the presence of HK Chief Executive John Lee and Singapore DPM Heng Swee Keat.

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Source: Gov.hk, Hong Kong Chief Executive Mr. John Lee and Singapore Deputy Prime Minister Mr. Heng Swee Keat took a group photo with representatives from various enterprises and institutions at a business dinner jointly held in Singapore.

The MOU ceremony was attended by several prominent companies and represents a significant milestone in the collaboration between Hong Kong and Singapore across various domains, such as trade, financial services, fintech, innovation, technology, and research.

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Source: Gov.hk, Hong Kong Chief Executive Mr. John Lee and Singapore Deputy Prime Minister Mr. Heng Swee Keat attended a business dinner jointly held in Singapore.
 
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Source: On-site photography, XGATE Strategic Marketing Director Mr. Xen Chia, Hong Kong Chief Executive Mr. John Lee and Executive Director of SRA Ms. Rose Tong.

 

About Singapore Retailers Association (SRA):
The Singapore Retailers Association (SRA) is a leading retail industry organization in Singapore, committed to supporting and promoting the development of local retailers. As industry representatives, SRA drives innovation and growth in the retail sector, enhancing the competitiveness and business outcomes of its member companies. SRA offers professional training, market research, industry insights, and policy support to help retailers better address market challenges and seize opportunities. Moreover, SRA actively fosters collaboration between the retail industry and other sectors, propelling the healthy development and international influence of Singapore’s retail industry.

About MyMyPanda:
MyMyPanda, an all-in-one cross-border e-commerce platform, is dedicated to facilitating the connection between global retail brands and the Chinese market. As a comprehensive cross-border e-commerce solution, MyMyPanda provides services for overseas brands to directly sell in China, including localized payment, international logistics and clearance services, and integrated localized marketing services, helping brands establish visibility, expand sales channels, and achieve efficient operations in the Chinese market. MyMyPanda’s goal is to provide an intelligent China sales platform for brands, empowering businesses to succeed in the Chinese market.

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Singapore Implements Mandatory SMS Sender ID Registration https://www.xgate.com/singapore-implements-mandatory-sms-sender-id-registration/ Tue, 31 Jan 2023 08:48:39 +0000 https://www-v3.xgate.com/?p=3876 The Info-communications Media Development Authority of Singapore (IMDA) has announced mandatory Sender ID registration with effect from January 31, 2023. A Sender ID is typically an alphanumeric identifier like “XGATE” instead of the mobile number of the sender appearing on mobile messages. It is an identity for recipients to recognise the brand or company when […]

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The Info-communications Media Development Authority of Singapore (IMDA) has announced mandatory Sender ID registration with effect from January 31, 2023.

A Sender ID is typically an alphanumeric identifier like “XGATE” instead of the mobile number of the sender appearing on mobile messages. It is an identity for recipients to recognise the brand or company when they send mobile messages and it’s a good for branding purposes.

Any companies that wish to use alphanumeric Sender IDs when sending mobile messages will need to register with the Singapore SMS Sender ID Registry (SSIR) to obtain a registered Sender ID starting January 31, 2023.  Non-registered SMS Sender IDs will be labelled with a “Likely-SCAM” header.

XGATE is registered with IMDA to be an authorised SMS aggregator in Singapore (listed in SMS Registry). This means we are authorised to help companies send mobile messages with alphanumeric header when they have obtained their registered Sender IDs.  Since SMS is an effective channel for marketers to reach their customers, this article aim to provide more information about the mandatory Sender IDs requirements in Singapore and registration process.

Why is Sender ID registration required?

Singapore IMDA first implemented Sender ID registration in March 2022 on a voluntary basis and resulted in 64% reduction in fraudulent and malicious SMS activity. Incidentally, brands that value good customer relationship also appreciate the importance for recipients of SMS messages to trust the Sender ID that is contacting them.

While mobile operators are responsible to block fraudulent SMS messages reaching their customers, they require systems in place to identify and prevent those abuse. Hence, registering Sender IDs will help mobile operators trace abuse more effectively to specific SMS senders. With a registered Sender ID, your messages bypass filters that can block unregistered traffic in mobile operators’ network and systems. This not only improves SMS deliverability rates, but also helps earn trust, because the recipients recognise the Sender ID.

What’s the process for Sender ID registration in Singapore?

If you plan to send mobile messages in Singapore using alphanumeric Sender ID, you’ll need to follow the following steps.

  1. Create an account & register for a Sender ID with Singapore SMS registry (portal link).

  2. Once your SMS Sender ID is approved (there will be an email confirmation), you may share the confirmation and Sender ID with your account manager or Support at XGATE. We will then proceed to set up your registered Sender ID in our SMS platform.

Before we implement the Sender ID for SMS broadcast or SMS API sending, we’ll perform a UAT to ensure the registered Sender ID is working properly. The completion time for business and Sender ID registrations varies; and cannot be expedited with the local regulators. Therefore, it is best you start your registration process early so that you can begin using Sender ID for your SMS messages and marketing campaigns.

How to register for your Sender ID via the SMS registry portal?

Before you begin, you should get ready the following information as they will be required to complete your Sender ID application.

  1. Point of contact person

  2. Company billing information

  3. Billing address

  4. Singapore company business registration number – Unique Entity Number (UEN)

We have prepared a document with step by step screen shots and instructions to help you with your Singapore Sender ID registration. Please download the user guide and use as reference when you log in to the SMS registry portal.

Download user guide: link

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We recommend that you provide all the requested information in the Sender ID registration form. After submission, you will receive an email notification informing you of the approval status. Alternatively, you can also log in to the portal to check on your application status. If there are additional information required by the SSIR, you should address them to avoid any delay in submitting your Sender ID request.

Upon receiving the approval of your Sender ID application, share the confirmation email and Sender ID with the account manager or Support at XGATE. We will then proceed to set up your registered Sender ID in our SMS platform. Now, you’re all set to launch your SMS notifications and broadcast campaigns.

Overseas companies interested to send SMS in Singapore using Sender ID

If you’re a foreign company without a business registration in Singapore, you can still send SMS with Sender ID. Simply register your business first before you can apply for a Sender ID with SSIR. There are many companies that provide business registration services for foreign companies in Singapore. For example, Venture Haven (website).

Below is the incorporation process and estimated timeline for business registration:

  1. Agency to give client details required for Singapore company registration. E.g. Company name, address, telephone etc. (2 working days)

  2. Client to revert with information to draft incorp forms (1 working day upon receiving full details)

  3. Client to sign and make payment to lodge the incorporation on ACRA (1 working day upon receiving signed forms and payment). Incorporation on ACRA is instant.

  4. Bank account opening (2 to 3 weeks processing upon submitting all documents to the bank)

Applicants will need to pay around S$315 governmental fees for company registration. The fees are for name checking and application. Foreigners are required to hire a certified agency to help with the application. Under Singapore’s law, all registered companies will need a Corporate Secretary. You also need to hire a local director and have a registered Singapore address. Once you have a company, you will also need to submit accounting & tax reports to the government. Your Corporate Secretary will help you liaise with the relevant personnel so these reports can be filed.

Once you have a successfully registered your business in Singapore, you can simply follow the same steps to apply for a Sender ID in the SMS registry portal.

Adopt best practices for a good SMS marketing foundation

Build your list, ask for permission and personalised your message

SMS marketing is one of the best and most reliable ways for large and small organizations to connect with their customers in a personal way. The use of SMS for notifications, marketing campaigns and two-way authentication are on the rise. And there are good reasons for that – it works when done right.

Brands need to follow SMS best practices such as building your own list, ask for permission to send messages, personalised the content; and identify your brand with the Sender ID. Indeed, successful brands using SMS can typically reach 95% of users on their mobile devices. It all starts with the technology behind the message. This means you need to work with an experienced and innovative SMS gateway provider that can support all your mobile marketing requirements with different levels of marketing technology sophistication.

Sender IDs are a great tool for building brand awareness and trust for your customers receiving your SMS notifications or marketing messages. You can learn more about other digital services that can also help you with your communications or solutions that will generate more sales for your business from our Digital Marketing Services (DMS Suite).

The information provided in this article is accurate as at Jan 30, 2023.

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MyMyPanda China Launches Cross-Border E-Commerce (CBEC) https://www.xgate.com/mymypanda-china-launches-cross-border-e-commerce-cbec/ Wed, 02 Nov 2022 08:47:36 +0000 https://www-v3.xgate.com/?p=3871 China — November 1, 2022 – MyMyPanda China, has developed a proprietary cross-border e-commerce platform to serve overseas ecommerce brands looking to access the China market. The MyMyPanda CBEC platform is a one-stop solution designed to enhance online shopping experience for China consumers across multiple touchpoints – local payment options (i.e., Alipay, WeChat Pay and Union […]

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China — November 1, 2022 – MyMyPanda China, has developed a proprietary cross-border e-commerce platform to serve overseas ecommerce brands looking to access the China market. The MyMyPanda CBEC platform is a one-stop solution designed to enhance online shopping experience for China consumers across multiple touchpoints – local payment options (i.e., Alipay, WeChat Pay and Union Pay), fast China customs clearance & tax; and speedy delivery (within three days from bonded warehouse).

China booming economy in the last five years has led to the growing demand for high-quality foreign products among affluent consumers. At the same time, China government’s introduction of new customs regulations and preferential rules for imported goods further fuel the rapid growth for cross-border ecommerce in the country.

CEO of MyMyPanda, Coy Qiu explains, “Chinese customers believe that foreign products are better in quality, less likely to be counterfeit; and cheaper than buying domestically. That’s why even though local brands are increasingly popular, China consumers still prefer to buy foreign brands especially fashion apparel, beauty, and luxury products.”

Indeed, fashion and beauty categories contributed the largest share of cross-border e-commerce imports. While many international brands have been looking towards China as a huge potential growth strategy for retail business, the customs clearance and duties have been complex and challenging. Compared to traditional trade that requires a lot of initial investment and physical retail presence, the cross-border e-commerce promoted by China government has a lower regulatory barrier, which provides overseas brands a transparent, fast and low-cost way to sell their products in China. Indeed, MyMyPanda CBCE platform is designed to serve this same purpose with better customer experience for China consumers. At the heart of the CBEC platform is a simple ecommerce “checkout” plugin that can be installed easily in almost any overseas online store website. This one simple step gives overseas ecommerce brands access to localised payment options, warehousing, faster customs & tax compliance; and streamlined delivery methods to facilitate direct-to-consumer cross-border transactions.

MyMyPanda CBEC platform received the official license from the China government after a long stringent approval process and qualification by various local authorities.

 
About MyMyPanda

MyMyPanda was founded in Jan 2021, headquartered at Chengdu, China. The company is setup with the sole purpose to provide cross-border e-commerce solutions for international brands looking to access the China market. Right after MyMyPanda International Limited (Hong Kong) established and CBEC platform license (code: 5101360AGU) granted by China Customs end of April 2021, MyMyPanda launched CBEC DTC (Direct To Consumer) store on WeChat Mini Program with KOC content marketing module, genealogy tree commission engine and local promotion supported at May 2021. MyMyPanda noted there are many technical and knowledge challenge for global brands to run CBEC business in China, thus the team started to develop the CBEC platform to help global brands. MyMyPanda platform integrates multiple China Custom ePorts, CBEC logistic partners for both direct shipping from global warehouse (CBEC code: 9610) and shipping from bonded warehouse (CBEC code: 1210); and support most commonly used CBEC payment gateway – WeChat Pay and Alipay. MyMyPanda got the EDI and ICP license (code: 川B2-20220888) from China government in July 2022. Thereafter, we provide professional CBEC services to international brands selling to China with platform launched at the end of Oct 2022.

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AOTY 2022: A Journey To Remember https://www.xgate.com/aoty-2022-a-journey-to-remember/ Mon, 22 Aug 2022 08:32:35 +0000 https://www-v3.xgate.com/?p=3842 MARKETING-INTERACTIVE held its 12th Agency of the Year Awards, celebrating the success of agencies on Jun 17. Apart from CRM & Loyalty Agency of the Year, XGATE was also nominated for Ecommerce Agency of the Year and Influencer Agency of the Year. The later being a new category that was introduced for the first time this […]

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MARKETING-INTERACTIVE held its 12th Agency of the Year Awards, celebrating the success of agencies on Jun 17. Apart from CRM & Loyalty Agency of the Year, XGATE was also nominated for Ecommerce Agency of the Year and Influencer Agency of the Year. The later being a new category that was introduced for the first time this year. We are proud to announce our achievements:

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  • CRM & Loyalty Agency of the Year – Silver
  • Ecommerce Agency of the Year – Bronze
  • Influencer Agency of the Year (New) – Silver + Local Hero (red)

A Journey To Be Remembered
For those who do not know, the category for CRM & Loyalty has been heavily contested over the years. We have seen competitors like Emarsys, Fimmick, iClick and this year Prizm contesting for this category over the years. These players come and go, but XGATE has consistently in this category for the last six years since 2017. And here’s our journey to be remembered:

  • 2017 CRM & Loyalty Agency of the Year – Gold + Local Hero
  • 2018 CRM & Loyalty Agency of the Year – Gold + Local hero
  • 2019 CRM & Loyalty Agency of the Year – Bronze
  • 2020 CRM & Loyalty Agency of the Year – Bronze
  • 2021 CRM & Loyalty Agency of the Year – Gold + Local Hero
  • 2022 CRM & Loyalty Agency of the Year – Silver

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A Tribute To All XGATE Employees

All these would not have been possible if not for the hard work from each and everyone in XGATE. Your dedication, passion and commitment are more than words can express. Your relentless effort to strive for excellence is paying off not only through awards recognition, but also through the brand recognition by clients when they speak of CRM & loyalty among marketing industry professionals. So, whether you’re in Guangzhou, Chengdu, Hong Kong or Singapore, on behalf of the management, a big ‘Thank You’ to team XGATE.

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XGATE comes back with a Gold at Agency of the Year 2021 in Singapore https://www.xgate.com/aoty2021-sg/ Thu, 22 Jul 2021 07:26:04 +0000 https://www-v3.xgate.com/?p=3809 Clinching the Gold at the Agency of the Year Awards, XGATE has come out on top for CRM & Loyalty Agency of the Year. The Agency of the Year Awards hosted its prestigious awards ceremony, for the fourteenth year running in Singapore. Judged by a panel of marketing professionals from renowned brands and industry experts, […]

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Clinching the Gold at the Agency of the Year Awards, XGATE has come out on top for CRM & Loyalty Agency of the Year.

The Agency of the Year Awards hosted its prestigious awards ceremony, for the fourteenth year running in Singapore. Judged by a panel of marketing professionals from renowned brands and industry experts, the awards recognised XGATE’s prowess for innovation and strategy-building in CRM and digital marketing.

“We are so excited to be awarded Gold for CRM and Loyalty Agency of the Year. XGATE has been committed to support each and every client and are proud to witness our platform capabilities continue to grow from strength to strength. It goes without saying that it is an honour winning this award, and it was only possible with the dedication of our team and the trust we have with our clients.” said Dr. Tang Pak Kay, Business Director of XGATE Singapore.

Our awards this year include:

CRM and Loyalty Marketing Agency of the Year – Gold
Mobile Marketing Agency of the Year – Silver
Analytics Agency of the Year – Bronze

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XGATE wins Gold at the Agency of the Year Awards 2021 Hong Kong https://www.xgate.com/aoty2021/ Wed, 23 Jun 2021 07:14:51 +0000 https://www-v3.xgate.com/?p=3792 XGATE has been honoured with the Gold and Local Hero titles for CRM & Loyalty Agency Award towards excellence in CRM digital marketing practice at the recently held Agency of the Year Awards 2021. Established by Marketing Magazine, the Agency of the Year (AOTY) Awards is the industry’s most widely recognised premier awards program in […]

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XGATE has been honoured with the Gold and Local Hero titles for CRM & Loyalty Agency Award towards excellence in CRM digital marketing practice at the recently held Agency of the Year Awards 2021.

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Established by Marketing Magazine, the Agency of the Year (AOTY) Awards is the industry’s most widely recognised premier awards program in Hong Kong. The award wins signify the industry’s recognition for the innovative solutions and quality of service XGATE has contributed to brand communications and digital marketing.

During the pandemic, XGATE has continued to provide comprehensive digital services and as we strengthen our online presence to brands. With our multi-channel marketing services, marketing automation, and data analytics, we’re always helping our clients grow their businesses.

“Winning the Gold and Local Hero is an endorsement of our achievement in business performance and we are extremely grateful for our amazing team of passionate specialists who strive to create exceptional digital experiences with the most exciting innovative technologies,” said Xen Chia, Strategic Marketing Director of XGATE.

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We would also like to take this opportunity to thank all our clients and partners for the trust placed in us during this difficult year, in which we have all adapted and evolved together. In the coming year, we will continue to advance our digital technology and provide innovative digital marketing solutions to all our clients.

This article has been updated on 22 Jul 2021.

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We love seeing our clients win awards https://www.xgate.com/we-love-seeing-our-clients-win-awards/ Tue, 16 Mar 2021 07:11:40 +0000 https://www-v3.xgate.com/?p=3787 Due to the pandemic, this year’s MobEx & Asia E-Commerce Awards 2021 was conducted via online event broadcast. The awards celebrate the industry’s champions for the most innovative and forward-thinking marketers in mobile & e-Commerce. We are excited to see our clients snatch the awards for their digital campaigns in the following categories: Mob-Ex Awards 2021: Best […]

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Due to the pandemic, this year’s MobEx & Asia E-Commerce Awards 2021 was conducted via online event broadcast. The awards celebrate the industry’s champions for the most innovative and forward-thinking marketers in mobile & e-Commerce. We are excited to see our clients snatch the awards for their digital campaigns in the following categories: Mob-Ex Awards 2021: Best Use of Content – AXA Liverpool Campaign Asia e-Commerce Awards 2021: Best eCommerce Design – Timberland (Bronze) and D&G (Silver) Best eCommerce Strategy – Timberland (Bronze) and D&G (Gold) Best eCommerce Omnichannel –D&G (Gold) Best eCommerce Leads Generation – D&G (Bronze) Watch the awards ceremony here:
Once again, congratulations to our clients. More importantly, we are grateful for the trust and confidence of our clients who have chosen XGATE to develop their headless commerce strategy as a key transformation piece for their retail business. The future of commerce is already here and companies investing into online channels with the right business model and technology strategy will emerge as market leaders.

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